App Privacy Policy

This Privacy Policy explains how Libraprox ("we", "our", or "us") collects, uses, and safeguards information related to your use of the Libraprox iOS Mobile Application and VPN tunnel services.

★ Zero Traffic Logs

Your privacy is our core mission. Libraprox maintains a strict Zero Traffic Logs commitment. We do not inspect or retain the content of your VPN activity. Specifically:

• No Traffic Logging: We do NOT log, monitor, capture, or store your browsing history, web traffic, destinations visited, data content, or DNS queries.
• No Traffic or Bandwidth Logs: We do NOT log your session bandwidth consumption, and reliability telemetry is never linked to your traffic, destinations, or browsing activity.
• No IP Storage: The real IP address assigned to your device by your Internet Service Provider is never logged or saved on our VPN nodes or exit gateways.
• Volatile RAM-Disk Infrastructure: Our VPN gateways operate strictly on volatile memory. Standard diagnostic logging is completely disabled on the physical storage layer (SSD/HDD) of the operating system. Any temporary operational errors needed to maintain server health are directed exclusively to RAM disks (`tmpfs`) and are permanently and irreversibly destroyed upon system reboot or power interruption.

1. Information We Collect and Process

To run our mobile app, authorize subscription features, and establish secure VPN connections, we process only the minimal necessary data:

• Anonymous Guest Accounts: To identify active feature entitlements and subscription statuses, the application generates a random, anonymous guest identifier. We do not require or collect personal information such as your name, personal email, or phone number.
• VPN Connection Data: When you connect to our VPN service, minimal device configuration telemetry (such as device type, operating-system version, and application version) may be retained with your anonymous account to authorize, troubleshoot, and load-balance connections.
• Limited Connection Telemetry: To keep the service reliable, we retain a random event identifier, the selected VPN server, event type (such as success, failure, or disconnect), a server-recorded timestamp, optional session duration, and a normalized diagnostic code. Raw event records are automatically deleted after 30 days. Aggregate attempt/success counters and your most recent successful-connection timestamp may remain with your anonymous account until inactive-account purging or an approved deletion request. This data is used for reliability, duplicate-retry prevention, and capacity planning; it is never used to profile your activity and is never shared with third parties.
• Billing and Transaction Data: All subscription purchases are handled securely through the Apple App Store. We do not collect or store credit card details or billing information.
• Advertising (Free Tier):The free tier of our iOS app may display advertisements. The advertising network may process anonymous mobile advertising identifiers to serve ads, subject to your device's privacy settings. Premium users do not receive advertisements.

2. How We Use Information

We process the minimal data collected strictly to:

• Authorize and establish secure IPSec/StrongSwan VPN tunnels at your request.
• Verify and synchronize active Pro subscription entitlements.
• Diagnose connection reliability and prevent retries from being counted twice.
• Monitor general server loads to ensure stable network performance.
• Show advertisements to support the infrastructure costs of the free tier.

3. Account Deletion and Data Retention

The app supports anonymous device guest accounts and optional full accounts using email/password or Sign in with Apple. Full accounts require email verification before access and can be signed out, switched, or deleted from the account settings. Guest accounts remain tied only to a random identifier generated and stored on your device until they are linked or purged.

However, we support the following deletion and retention rules:

• Manual Deletion Requests: If you wish to request the manual deletion of your guest account details from our database, you can contact our support team at [email protected], providing your anonymous guest identifier (or contact us from the support template in the app).
• Periodic Purging: To maintain database cleanliness and minimize data retention, we periodically and automatically purge inactive guest accounts that have not initiated a connection or subscription check for a prolonged period.
• Connection Event Retention: Raw connection-event records are automatically deleted after 30 days. Account-level aggregate counters and the most recent successful-connection timestamp are removed when the associated anonymous account is deleted or purged.

4. Regional Restrictions

To ensure compliance with local regulations, our services, server checks, and advertisement platforms are restricted and completely unavailable in Mainland China. If the app detects connection attempts from this region, the connection is blocked client-side.

5. Contact Us

If you have any questions or require clarification regarding our App Privacy Policy, please contact our support desk:

Email: [email protected]